Find our shipping prices, estimated delivery timeframe, and contact information below.
Shipping Costs
Shipping costs $2.99 for orders totaling $50 or less. Orders over $50 qualify for free shipping.
An order totaling exactly $50 has a $2.99 shipping charge.
Estimated Delivery
Our estimated shipping timeframe is 8–13 days. This is an estimate, not a guaranteed delivery date.
Check Your Delivery Details
Please check that your shipping address is complete and accurate before placing your order, including any apartment or unit number.
If you notice an error after placing your order, email us as soon as possible with your order number and the correct details. We will review your request, but address changes are not guaranteed.
Delayed or Missing Orders
If your order has not arrived within the estimated shipping timeframe, contact us at support@officialpdrnserum.com. Include your order number and a description of the issue so we can help.
Damaged or Incorrect Items
If your order arrives damaged or contains the wrong item, email support@officialpdrnserum.com with your order number, a description of the issue, and clear photos of the item and packaging so we can review it and help with next steps.
Questions About Shipping?
Contact PDRN Serum at support@officialpdrnserum.com. For questions about an existing order, please include your order number.